Shipping policy
Shipping Policy
Welcome to our online store, your premier destination for dollhouse accessories! We are committed to providing a seamless and reliable shipping experience for our valued customers. Please review our shipping policy to understand how we handle the delivery of your orders.
Shipping Destinations
We currently ship to the following countries:
- Austria
- Australia
- Belgium
- Canada
- Switzerland
- Czechia
- Germany
- Denmark
- Spain
- Finland
- France
- United Kingdom
- Hong Kong SAR
- Ireland
- Italy
- Japan
- Netherlands
- Norway
- Poland
- Portugal
- Sweden
- Singapore
- United States
Free Shipping
Enjoy free shipping on all orders over $75. This offer applies automatically at checkout, ensuring you get the best value for your purchase.
Order Processing Time
Orders are typically prepared within 1 to 3 business days. Once your order is ready, it will be dispatched promptly.
Delivery Time
- Standard Delivery: Estimated delivery time is between 12 to 20 days, depending on your location.
Please note that delivery times are estimates and may vary due to external factors such as customs processing and local postal service efficiency.
Shipping Insurance
All parcels are insured for your peace of mind. We guarantee delivery of your order or your money back. In the rare event that your package is lost or damaged during transit, please contact our customer service team to initiate a claim.
Returns
For information regarding returns, please refer to our Returns Policy
We appreciate your business and strive to provide the best possible service. Should you have any questions or concerns about our shipping policy, feel free to contact us.
Thank you for shopping with us!